Privacy Policy

If there’s anything that is not clear from this privacy policy, please feel free to email us at hello@spyproducts.com.au.

Our Principles

We have a simple approach to data protection and privacy which adheres to the 13 Australian Privacy Principles.

Our Obligations Under the Privacy Act 1988

This privacy policy sets out how we comply with our obligations under the Privacy Act 1988 (Privacy Act). As an Australian based organisation, we are bound by the Australian Privacy Principles (APPs) which regulate how organisations may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them.

‘Personal information’ has the same meaning as defined by section 6 of the Privacy Act: information or an opinion (including information forming part of a database), whether true or not, and whether recorded in material form or not, about an individual whose identity is apparent or can reasonably be ascertained.

Collection of Personal Information

We collect your personal information so that we can provide you with the products, services or information that we supply.

Sometimes we collect personal information from a third party or publicly available source, but only where you have consented or would reasonably expect us to collect it in this way.

What We Collect From You

User Contact Forms

When you submit a contact form, we collect your information to respond to your query. We may also contact you regarding related services if relevant to your enquiry.

Mailing List

If you subscribe to our mailing list, you consent to receive marketing emails in accordance with Australian Communications and Media Authority guidelines. You may unsubscribe at any time.

Contacting Support

If you contact us for technical, product or website support, we may retain transcripts or correspondence for processing your request and training purposes.

Credit Card Payments (Including PayPal)

Where payments are made via credit card, limited payment information may be processed to complete the transaction. Credit card information is destroyed once payment has been processed.

If payment is made through third-party providers such as PayPal, we only receive confirmation of payment and basic details. We do not have access to your full credit card information.

Account Registration

When you create an account, we collect personal information to store your preferences and improve your experience when logging in.

Online Activity & Cookies

www.spyproducts.com.au uses cookies and digital identifiers including:

• Site Performance Cookies: Improve website functionality.
• Analytics Cookies: Provide statistics on website usage.
• Advertising Cookies: Help deliver relevant advertising.

You can disable cookies in your browser settings; however, this may affect website functionality.

Information Collected From Others

We may receive personal information from companies permitted to disclose such information under their privacy policies.

Social Media Widgets

Interaction with social network widgets (Pinterest, Twitter, etc.) is subject to the privacy policies of those platforms.

Advertising

We may use your information to deliver customised advertising relevant to your interests. For concerns, contact hello@spyproducts.com.au.

Embedded Content

Embedded services such as Google Maps or YouTube are governed by their respective privacy policies.

Use and Disclosure

We only use personal information for its intended purpose or related business activities.

• You have consented.
• You would reasonably expect disclosure.
• Required or authorised by law.
• Necessary to prevent serious harm.

Direct Marketing

We may send marketing communications tailored to your interests. You can unsubscribe at any time using the link provided in our emails.

Quality of Personal Information

We take reasonable steps to ensure your information is accurate and up to date. Contact us to correct any inaccuracies.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

When no longer required, personal information is securely destroyed.

Access and Correction

You may request access to or correction of your personal information by contacting us at hello@spyproducts.com.au.

Complaints Handling

If you believe there has been a breach of the Australian Privacy Principles, contact us at hello@spyproducts.com.au.

Office of the Australian Information Commissioner
GPO Box 5218 Sydney NSW 2001
Email: enquiries@oaic.gov.au
Telephone: 1300 363 992
Fax: 02 9284 9666

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@spyproducts.com.au.